Strategic GoalsFinal Output

• A detailed study to determine the implementing requirements to improve the beneficiary's experience and enhance his confidence.
• Establishing a beneficiary experience unit and continuous development of investors’ services within the ministry.
• Establishing the department of relations managers in the ministry.
• An electronic service center equipped to serve the investors is located inside the ministry's agency for mineral resources building.
• The unified call center for the mining investors in the ministry.
• Establishing the department for compliance and following up on the quality of the ministry's agency for mineral resources.